Terms and Conditions

Last updated: November 2025

Welcome to Shivam Resort, located in the peaceful surroundings of Udgir, Maharashtra. By accessing or booking through our website, you agree to follow the terms and conditions listed below. Please read them carefully before using our services.

1. General Information

Shivam Resort (“we”, “our”, “us”) operates the website and provides accommodation and hospitality services to guests. These terms govern your use of our website and services. By using our website, you accept these terms in full.

2. Booking and Payment Policy

All bookings are subject to availability and confirmation.
Guests must provide accurate personal details while booking.
Advance payment may be required to confirm reservations.
We accept payments via authorized digital payment gateways and bank transfers.
In case of non-payment or delayed payment, reservations may be canceled without prior notice.

3. Check-In and Check-Out Policy

Standard check-in time: 12:00 PM | Check-out time: 11:00 AM.
Early check-in or late check-out is subject to availability and extra charges.
Guests are requested to present a valid ID proof at the time of check-in.

4. Cancellation and Refund Policy

Cancellations made 48 hours prior to the booking date may be eligible for a partial refund.
No refund will be provided for same-day cancellations or no-shows.
Refunds (if applicable) will be processed within 7–10 working days.

5. Guest Conduct

Guests are expected to maintain respectful behavior toward resort staff, other guests, and property. Any damage to resort property will be charged to the guest’s account. The management reserves the right to ask any guest to vacate the premises in case of misconduct or violation of resort policies.

6. Resort Facilities and Usage

All amenities provided (such as swimming pool, gardens, dining area, and indoor/outdoor games) are to be used responsibly. The resort is not liable for injuries or accidents caused by negligence or improper use of facilities.

7. Intellectual Property Rights

All images, text, and design elements on this website are the intellectual property of Shivam Resort. Unauthorized reproduction or copying of website content is strictly prohibited.

8. Limitation of Liability

While we strive to provide the best hospitality experience, Shivam Resort shall not be held responsible for any indirect loss, damage, or inconvenience arising from weather conditions, natural calamities, or third-party services beyond our control.

9. Privacy and Data Protection

We value your privacy. Please refer to our Privacy Policy page to understand how we collect, use, and protect your personal data.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Maharashtra, India. Any disputes will be handled under the jurisdiction of Udgir District Court.

11. Updates to Terms

We may revise these Terms and Conditions at any time without prior notice. Continued use of our website constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about these terms, please contact us:

Shivam Resort
Udgir, Maharashtra, India
Phone: +91 XXXXXXXXXX
Email: info@shivamresort.in